We work with different Clinics and Centers of the Community of Madrid





Who is responsible for the processing of your personal data?

CENTROS FISIOTERAPIA CIUDADELA S.L, is RESPONSIBLE for the processing of the USER's personal data and informs him that this data will be processed in accordance with the provisions of the Regulation (UE) 2016/679, of 27 of April (GDPR), and the Organic Law 3/2018, of 5 from December (LOPDGDD).

Why do we process your personal data??

To maintain a commercial relationship with the user. The operations planned to carry out the treatment are:

    • Remission of commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present the future, that makes it possible to carry out commercial communications. These communications will be made by the CONTROLLER and will be related to their products and services., or its collaborators or suppliers, with which it has reached a promotion agreement. In this case, third parties will never have access to personal data.
    • Process orders, requests, respond to queries or any type of request that is made by the USER through any of the contact forms that are made available on the website of the CONTROLLER.
    • Send the online newsletter, about news, offers and promotions in our activity.

For what reason can we process your personal data?

Because the treatment is legitimized by the article 6 of the GDPR as follows:

    • With the consent of the USER: sending of commercial communications and the newsletter.
    • For legitimate interest of the RESPONSIBLE: process orders, requests, etc. at the request of the USER.

For how long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the treatment or there are legal prescriptions that dictate their custody and when it is no longer necessary for it., They will be deleted with adequate security measures to guarantee the anonymization of the data or their total destruction..

Who do we provide your personal data to??

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our service providers and/or Insurance Companies, with which the CONTROLLER has signed the confidentiality and treatment manager contracts required by current privacy regulations.

what are your rights?

The rights that assist the USER are:

    • Right to withdraw consent at any time.
    • Right of access, rectification, portability and deletion of your data, and of limitation or opposition to its treatment.
    • Right to file a claim with the control authority (www.aepd.es) If you consider that the treatment does not comply with current regulations.

Contact details to exercise your rights:

DPO contact details: Constitution Avenue, 35-37, 3th floor – [email protected]


The users, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept, that your data is necessary to meet your request, by the provider, The inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is true and is responsible for communicating any modification of
the same.
The RESPONSIBLE informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the USER. In case not all data is provided, It is not guaranteed that the information and services provided are fully adjusted to your needs..


That in accordance with the provisions of current regulations on the protection of personal data, The RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the treatment of personal data for which they are responsible., and manifestly with the principles described in article 5 del GDPR, for which they are treated lawfully, fair and transparent in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information so that they can exercise them..
For more information on privacy guarantees, You can contact the CONTROLLER through CENTROS FISIOTERAPIA CIUDADELA S.L C/ GERARDO DIEGO, 1, LOCAL 1, – 28806 ALCALA DE HENARES (Madrid). Email: [email protected]
DPO contact details: Constitution Avenue, 35-37, 3th floor – [email protected]


INFORMATION SOCIETY SERVICES LAW (LSSI) CENTROS FISIOTERAPIA CIUDADELA S.L, website manager, hereinafter RESPONSIBLE, makes this document available to users, with which it intends to comply with the obligations set forth in the Law 34/2002, of 11 of July, of Services of the Information Society and Electronic Commerce (LSSICE), BOE No. 166, as well as inform all users of the website regarding the conditions of use.

Any person accessing this website assumes the role of user., committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

CENTROS FISIOTERAPIA CIUDADELA S.L reserves the right to modify any type of information that may appear on the website, without there being an obligation to forewarn or put users on notice of such obligations, the publication on the website of www.clinicaciudadela.com being understood as sufficient


Domain name: clinicaciudadela.com
NIF: B44995686
E-mail: [email protected]


The website, including, but not limited to, its programming, edition, compilation and other elements necessary for its operation, The designs, logos, text and/or graphics, are the property of the RESPONSIBLE or, If that's the case, has a license or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations., as well as registered in the corresponding public records.
Regardless of the purpose for which they were intended, full or partial reproduction, use, exploitation, distribution and marketing, In any case, prior written authorization from the RESPONSIBLE is required.. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author..
The designs, logos, text and/or graphics unrelated to the CONTROLLER and that may appear on the website, belong to their respective owners, being themselves responsible for any possible dispute that may arise with respect to them. The RESPONSIBLE expressly authorizes third parties to redirect directly to the specific contents of the website, and in any case redirect to the main website of clinicaciudadela.com.
The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favor of their owners., not implying its mere mention or appearance on the website the existence of
rights or any responsibility over them, nor support, sponsorship or recommendation by the same.
To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, may
do it through the email [email protected].


The RESPONSIBLE exempts himself from any type of responsibility derived from the information published on his website provided that he has no effective knowledge that this information has been manipulated or introduced by a third party outside the same or, if you have it, you have acted diligently to remove the data or make it impossible to access it.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and display of the site. The cookies used have, in any case, temporary character, with the sole purpose of making browsing more efficient, and disappear when the user session ends. In no case, These cookies provide personal data by themselves and will not be used to collect them..
Through the use of cookies it is also possible that the server where the web is located recognizes the browser used by the user in order to make browsing easier, allowing, for example, the access of users who have previously registered to the areas, services, promotions or contests reserved exclusively for them without having to register each time they visit. They can also be used to measure audience, traffic parameters, monitor progress and number of entries, etc., In these cases, cookies are technically dispensable, but beneficial for the user. This website will not install dispensable cookies without the prior consent of the user.
This website uses analytical cookies to enable the unique visit control function in order to facilitate your navigation. Every user who visits the web is informed of the use of these cookies by means of a floating banner, considering that if you accept the treatment you agree to its use.
In the case of accepting its use, the banner will disappear, although at any time you can revoke consent and obtain more information by consulting our Cookies Policy.
The user has the possibility of configuring their browser to be alerted to the reception of cookies and to prevent their installation on their equipment.. Please, consult the instructions of your browser to expand this information.

Link Policy

From the website, You may be redirected to content from third-party websites. Since the RESPONSIBLE cannot always control the content entered by third parties on their respective websites, does not assume any type of responsibility with respect to said contents. In any case, will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.
The RESPONSIBLE is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the CONTROLLER's website. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, is made available to all users, authorities and security forces, actively collaborating in the withdrawal or, in your case, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is some content on the website that could be susceptible to this classification, please notify the website administrator immediately.
This website has been reviewed and tested to work properly. In principle, correct operation can be guaranteed 365 days of the year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of certain programming errors, or that causes of force majeure occur, natural disasters, strikes or similar circumstances that make access to the website impossible.

IP addresses

The website servers may automatically detect the IP address and domain name used by the user.. An IP address is a number automatically assigned to a computer when it connects to the Internet.. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to web servers, the order of visits, the access point, etc.


For the resolution of all controversies or issues related to this website or the activities carried out on it, Spanish legislation will apply, to which the parties expressly submit, The Courts and Tribunals of the USER's domicile or the place of fulfillment of the obligation are competent to resolve all disputes arising from or related to its use..

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